Customer Service

• To attend to all incoming calls, general enquiries, and walk-in customers
• Outlet administration & operation duties
• Manage POS system, cash register & data entries
• Great & welcome customers’, following protocol in receiving and recording customers’ particulars
• Follow-up calls to both new and existing customers
• Manage bookings for services / treatments
• Other ad-hoc duties as assigned by superiors

• Min 1 or 2 years of relevant experience in customer service
• Willing to work retail hours, weekends and public holiday
• Target driven and customer service oriented
• Bilingual in English and Mandarin, to liaise with Mandarin speaking associates
• Basic Microsoft office knowledge
• Good interpersonal / communication skill, initiative and dynamic personality
• Detailed, independent & able to multi-task
• Candidates from other industry (passion in beauty) are welcome, as training will be provided
• Singaporean / SPR preferred

• Attractive salary package and performance bonus scheme
• Retail working hours

Interested candidates, please call Winnie at 8404 4272 or 6555 0880 for further discussion. You may also email your resume to winniekong@trueharmony.com.sg